Posts Tagged ‘phone’

Quick tip: Get round JustHost’s expensive UK telephone support

February 24th, 2010

Avoid the expensive 0871 number

I love JustHost (it’s a referral link I know – if you join I’ll get a little cash for it. I have to make a bit of money for the site! Thanks very much if you do sign up – it’s no extra cost to you)- it’s perfect. I’ve been hosting GEEK! on it for about 6 months now and it has never let me down – not once.

Anyhow, there is one thing that annoys me. The United States gets free telephone support but us Brits don’t. Seems a little silly to me, but there is a way round it.

Instead of dialing the expensive 0871 number, get Skype and call the freephone American number on +1 888 755 7585. Since it is a freephone number, you don’t need any Skype credit for it. You’ll get through to exactly the same people, but it’ll save you a bit of money (especially as they usually take 10 minutes to answer the phone).

TAX to be added to 50p per month phone line TAX – confirmed

December 11th, 2009

Yes – it’s been confirmed – those annoying people we call government have decided that they are going to add VAT to the proposed 50p per month phone line tax. With the VAT rate about to rise back to 17.5%, that makes the tax 58.75p per month or £7.05 per year.

This is seriously frustrating. The government just wants to reel in the money. Has anyone realised that it is impossible to revolutionise UK broadband networks in under 10 years. Frankly, I’d call this idea more of a scam, and sadly it looks like it will become a reality.

I really think the government has no idea what it is talking about. How the hell does the goverment expect to upgrade 5000 exchanges (5600 exchanges in UK approximately) to next generation broadband in under 10 years. With our government, there isn’t a hope in hell.

The Treasury has said approximately £175 million per year with this tax and I suspect very little of it will actually get spent on upgrading our broadband.

It has also been confirmed that the tax has been given the “green light” so it looks like the government will be pickpocketing more money from us within the next few months.

Review: Topcom USB Wireless Skype Phone (Butler 4012)

December 8th, 2009

I recently decided that, as I use Skype frequently for general phone calls to standard landline calls, I should get a proper Skype headset.

I found the Topcom Butler 4012 on eBay brand new for £14.99, which is a bargain considering that its RRP is about £70.

I have to say I’m very impressed with the handset. It’s really easy to use and works very well. There are a few pros and cons which I’ve outlined below:

Advantages:

  • Battery life is very good
  • Works very well with Skype using the USB interface
  • The drivers work with Windows Vista and Windows 7
  • It comes with a selection of ringtones and customizable features
  • The sound quality of the calls is very good
  • It works just as if it were a normal landline phone
  • Wireless range is very good

Disadvantages:

  • You have to dial the country code when making a call, even if it is in your local country (ie 0044 before the number in the UK)
  • Must be plugged in via USB, no ethernet port
  • Comes with EU plug (that is probably just the eBay seller, but it is probably worth mentioning)

Other than that I think it is a product that will prove very handy. I use it frequently now and I have to say it hasn’t played up at all yet.

So if you’re looking for a good value Skype phone, try the Topcom Butler 4012 Skype handset.