Well, I’ve been with my new host, A Small Orange, for just over a week now so I thought I’d do a quick “first thoughts” kind of review.
So, what do I think? Well, for the mere $10 a month that I pay (in the UK, that’s just under £7.50), it is really good value. I chose the Medium package which gives me 400MB of space and 25GB of bandwidth per month. I also get cPanel and Fantastico with a huge range of unlimited features such as unlimited FTP accounts, email, mailing lists and even MySQL databases (which is very unusual for hosts).
The uptime is generally good. I’ve had a couple of outages but the customer support is very good and I can change to any one of their 60 or so servers at any time. They are often available for instant online chat support but if not you can just submit a ticket and they respond very quickly (usually within a couple of hours).
They also have customer forums but these aren’t recommended for support as the ASO staff don’t check this very regularly. However, the ASO staff often post details about downtimes here, so it is recommended users view this forum if their site goes down before contacting staff.
So, in general, I really like this host and hope I can stay with them for years to come. The prices are generally really good value, and they also offer VPS for customers who don’t like shared hosting.
Take a look and see what you think. They offer 30 day money back guarantee and there is no contract so you can cancel at any time.