Update on the faulty Freecom drive

After my complaints to Freecom regarding their poorly manufactured Network Drive they finally got back to me today to tell me that they would be sending me a brand new drive – thank god.

They will send me a postage label which I can attach to the box and return to them, and then they will send me a new one. 

To be fair their customer service lines were pretty good and the corresponding emails were quick and easy to understand so +1 on that note.

It’s just sad that I was the one who got the bad drive.

Ah well, I’ll update again when the new drive arrives.

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