Tag Archives: hutchison 3g

3 (Three UK) customers outraged by upcoming price changes

Many customers of Hutchison 3G in the UK have expressed their anger at the upcoming changes to pay as you go prices on the company’s blog.

The company recently proposed changes to the price plans starting April 22nd. The changes will include a charge for voicemail and slightly more expensive calls for people on the 3Pay plan.

I am one of the people who complained, and as a result I have now got my PAC code from the company.

I’ve just spotted the network Giffgaff and have ordered a FREE SIM from them. They look brilliant as they are totally community based – just what a phone network needs to be. Anyhow, I’ll review them when I’ve got my SIM.

I’ll be sad to leave 3 as they used to be fantastic. I have been with them for over 18 months on PAYG and loved them up until the price change. However, if they are going to rip us off with unfair charges, I’ll just walk away.

3 should have thought their plans through a bit more carefully. I think they’ll regret making a move like that so quickly.

3 (Three) UK changing PAYG price plans – voicemail will cost

Yep, sadly from 22nd April (a really bad day to choose for me!) 3 are changing their PAYG price plans and adding a couple of costs.

On all Pay as you Go customers, voicemail will cost and MMS messages will cost more. There’s also a slight increase in the cost of international calls.

From 22nd April:

  • Voicemail, which was previously free, will cost 15p per minute to call.
  • MMS messages will cost 30p each, rather than 25p.
  • Various international costs will increase.

In return for this, 3 are introducing free Twitter and 0.facebook.com access for all PAYG customers, permanently.

I think this is a bit of shame really – I loved the free voicemail. None of the other changes will bother me that much but the free voicemail was a big bonus for me.

In any case, 3 still provide fantastic network coverage and great value plans so I suppose it isn’t all that bad.

Never mind – I’ll just put call divert on and reroute it to my Skype voicemail.