Tag Archives: operator

O2 leaks customer phone numbers online; reminds us “trusted” partners are allowed our numbers

O2’s in the doghouse today after an angry customer pointed out that his phone number was being handed out to the webmaster of every site he visited over a 3G connection. It turns out that if you visited a webpage from a 3G connection on your phone between 10th January and 2pm UK time today, chances are your phone number has been handed out to at least one person.

Obviously, this caused quite a lot of uproar from customers. O2 quickly responded by fixing the issue within a few hours and then posted rather a long Q&A post on their blog detailing what had happened.

It would seem the company also took the oppertunity to remind customers that some “trusted” partners are allowed to get hold of our mobile numbers if they decide it is necessary. They claim that some companies using premium rate services need phone numbers so that any charges can be added to your bill – but many customers are questioning whether O2 are actually being transparent here.

Nonetheless, this is a pretty big blow for O2 and the customer outrage has attracted the attention of the Information Commissioner. O2 also say that they’re in touch with Ofcom to discuss what happened.

Orange UK and T-Mobile UK to merge – T-Orange?

Is T-Orange the new network to replace T-Mobile and Orange in the UK?

Unlikely, but it has been confirmed that T-Mobile and Orange will merge sometime in the next 2-3 years.

It’s not going affect you in the near future, but it looks like we might be waving goodbye to the brand names T-Mobile and Orange in a few years time.

At the moment, it looks like Orange will be taking over T-Mobile rather than the other way round, but it looks like T-Mobile staff will still be taking an active part in the new merging.

It could be as early as next month when the deal is set in stone, but the networks will continue for 18 months independently.

So it’s nothing to worry about for now, but I would think twice about opening a new contract with either of the companies.

GEEK! will keep you up to date as news flows in.

O2 gets another top-knotch smartphone – the Palm Pre

Well if you have been reading the tech news lately, you’ll know about the new techy phone – the Palm Pre.

It’s been eagerly anticipated by many people, mainly because it looks like a brilliant competitor to the iPhone. It’s got some brilliant features and looks pretty cool too.

But today, it was revealed that O2 will be hosting the new phone in the UK, which ads it to the collection of fancy smartphones.

I think it is good that all the fancy top-knotch smartphones are ending up on the O2 network, but I do think some of O2’s competitors should get a chance too. To be fair, T-Mobile did get the Android phones which could be very promising, but some of the other networks haven’t really got much to say for themselves.

I think it would be nice to see an iPhone on another network. If O2 would let some other networks have some of the really high-end phones, I think it would be good.