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Mobile Internet on 3 (Three) Mobile – Price Guide & what you get for your money

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I’ve been on Three for quite a while now, and have done a range of posts about them – good and bad. Anyway, I have decided that since Three don’t tell you how much data usage you get for buying Internet Addons on Three, I would ring them up and post it up for the benefit of readers. This is not usage information for the separate USB modem mobile broadband – this is for general Internet addons with Three. I believe this only applies to pay as you go customers, as pay monthly customers have to add an internet bundle to their monthly bill.

Anyway, according to Three’s customer service, the current usage allowances are as follows:

Internet Daily: 120MB allowance to be used in one day.

Internet Weekly: 500MB allowance to be used in one week.

Internet Monthly: 2000MB (2GB) allowance to be used in one month.

At the time of writing, the only way you can find out your current internet usage on an addon is to ring up Three’s customer service on 333 free from a Three mobile (pressing 3 on keypad when you get through, and then 2 to speak to an advisor), and they will quote you if you ask them.

You cannot check your usage on My3 as it will just say ‘Fair Usage’ which really annoys me with companies, as it doesn’t tell you anything.

Anyway, that should solve any queries and save you having to ring them up.

Why can’t you access internet on 3 (Three) Mobile without 3G available?

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I love 3 (Three), they are fantastic. Calls and texts are cheap as chips and generally it’s an all round good network.

I have just one bone to pick though. Their 3G coverage in the UK is generally good but in my area there isn’t very much. If you live in a city, it’s a slightly different story as most cities have consistent 3G signal. But I, for one and many others, don’t.

So it becomes a problem when I can only get GPRS and EDGE where I live, as Three restrict access to the Internet so that you can only get to it when you’re in 3G. Try and get to it on 2G or 2.5G, and you’ll just get a timeout when going to an external site (any site other than Planet 3).

It’s a pain in the backside and I’ve made countless calls to Three about not being able to get Internet in 2G, but they won’t do anything about it other than repeatedly sending me Internet settings I already have.

Why can’t they just allow internet access in 2G signals? Is it only me that can’t get internet in 2G? If you are on Three and can get internet access (other than Planet 3) please post a comment so I can contact Three and investigate this further.

It just annoys me… why have mobile Internet if you can’t access it most of the time?

Update: I have recently been able to get internet on a 2G connection which is somewhat strange. It suddenly seemed to start working as soon as 3 introduced the free mobile internet when you top up. Can anyone else now get an internet connection from their phone when they are in 2G, and browse the web?

Review: Nokia 3120 Classic on 3 (UK)

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I recently bought myself a brand new Nokia 3120 from 3 (Three). Here is a review for the item and 3 itself.

Delivery was relatively good. No fuss. Ordered last Thursday and the phone arrived Saturday lunchtime in the post. Packaging was good and nothing was damaged.

When it arrived, I charged it up for a couple of hours and it was ready to go. Threw in my new SIM card and fired it up.

It’s easy to set up. The phone will ask about the date and time, and when you’ve done that call 444. They say the phone will be activated within 24 hours but mine was activated 5 minutes later. Once 3 have sent you the text confirming the account is active and your £10 introductory top-up had gone through, you are ready to do what you want.

The phone itself is fantastic for the money. I paid £80 at three.co.uk and I got free delivery, £10 free top-up, a free £10 accessories voucher which I used to buy a 2gb memory card (you must speak to the online customer service BEFORE ordering your phone to get the code required), free Windows Live Messenger to download and use as much as I liked, as well as free Skype (however this is not available on the 3120 yet – they say it will be in the near future). Update 3.2.09: I can now get Skype on my phone – I am not sure if it officially supported, but 3 let me download it and it works fine.

The only downside I can find with the phone is that the battery life isn’t fantastic. Bluetooth and 3G will drain the battery like a rocket. If you use a lot of mobile internet or bluetooth, you will only have enough juice to last a day or two. Less frequent users will get up to 1 week.

The flat12 tariff on three is very good. Calls and texts are 12p per min/each. Internet is £1 per MB unless you get an addon, TV and unadvertised radio is 49p per day (requires 3G coverage), and video calls are 50p per min (requires 3G coverage).

Verdict: Get the phone, it’s very good for £80 but watch out if you are a frequent user as battery life isn’t fantastic.