Orange has decided that it will revamp it’s broadband packages in just over a week. This is probably an attempt to try and regain some of it’s lost customers following the company’s shameful performance over the last few months.
Customers have become fed up of the poor customer service and vague fair use policy. As a result, Orange has been loosing customers to other ISPs with better deals and clearer agreeements.
The new plans will replace the current plans and hopefully make the deals a little simpler.
However, ISPReview says that the “unlimited” packages will remain. So, unless Orange do something about their bizarre fair use policy, they won’t get anywhere. In addition, new packages won’t resolve any problems with customer service.
We’ll have to wait and see what the new plans bring. I don’t think they’ll be much to be excited about – long contracts, stupid policies, cheap routers and awful speeds. Surprise me, Orange.
Spotify has today launched a new go-between package, presumably to try and increase the amount of paying customers.
The new package sells at £4.99 per month. It includes unlimited streaming (see Free package below), abroad usage for more than 2 weeks and no advertising. However, it lacks the offline syncing and mobile use. I actually think that this is a clever idea – not everybody has a phone or device that works with the mobile system so it makes sense to have a cheaper PC only package.
The £9.99 Premium package remains unchanged. However, Spotify have now introduced a new free package that doesn’t require an invite. You essentially get the same as the old free package, but you are limited to 20 hours streaming per month. You also don’t get the Spotify radio mode, but I don’t believe that many people use it.
Overall, I’m pretty pleased. It won’t really affect me, but for those who don’t have a compatible mobile device it makes sense to just go for the cheaper option.